Trusted to securely exchange data by 10,000+ healthcare providers
ReferralNet is used by practitioners in all kinds of healthcare fields including allied health, general practice, PHNs, diagnostics, hospitals, specialists and general practice.
Remove paper, reduce risk, and grow your referral network.
Reduce overhead costs by removing paper from your practice
Remove the costs associated with manually purchasing, scanning, faxing and filing your paper documents. Helping you scale your business the affordable way.
Improve efficiency by automatically transforming paper into digital documents
Improve efficiency by automatically transferring your inbound paper referrals, faxes and clinical notes into clinical documents. Removing the risk of data loss and manual errors associated with paper management.
Stay safe with our secure messaging protocols
Enjoy a secure messaging service that meets all Australian CDA, HL7 v2 and FHIR standards. Ensuring your referral data remains encrypted and confidential at every stage of the referral journey.
All in one secure messaging system
ReferralNet integrates with your existing clinical software
ReferralNet is proud to be included on the secure messaging panels for both the Western Australian and Queensland Governments, recognised as one of the few trusted providers of secure message delivery.
See how much you can save when you go paperless with ReferralNet!
Frequently Asked Questions
ReferralNet is a secure message delivery application (SMD) that enables the exchange of patient information between healthcare providers. ReferralNet is used extensively across the healthcare industry by GPs, Specialists, Allied Health, Community Health, Hospitals, Pathology, Radiology and many others.
ReferralNet enables the information produced by one system to be sent, encrypted, received into the recipient system so that the information can be viewed and actioned.
Secure Message Delivery is the secure transfer of electronic information. It means that healthcare organisations can safely send patient and clinical information using the required Government standards (Australian Technical Specification (ATS) 5822 E-Health Secure Message Delivery (SMD) in March 2010.)
ReferralNet conforms with the National Secure Messaging Network and is listed in the Australian Digital Health Agency (ADHA) PIP eHealth register.
ReferralNet can send and receive almost any file type including reports, referrals, pathology results, radiology results, discharge summaries and letters. This is in comparison to other vendors that limit the payload that can be sent.
Predominantly, Australian healthcare applications create and consume HL7 messaging. These include REF I^12, ORU, ORM. Additionally, many systems can create and consume CDA messages. ReferralNet can transport all HL7 and CDA messages.
Secure Messages are charged for both sent documents and documents received by ReferralNet. However, users are only charged per document exchanged, not for the number of pages in each document.
- Conforms to Australian SMD standards for the secure exchange of information between healthcare providers
- Reduces your business risk of privacy breach
- Significantly saves time and money by reducing manual processes
- Eliminates the use of fax, post and printing
- Integrates with most clinical and practice management systems
- Hosted within Australia
- Enables quicker and accurate referrals, leading to better patient outcomes
- Accommodates various types of referrals, including specialist and allied health services.
- Offers a range of packages that can be customised to suit the needs of different healthcare organisations.
ReferralNet is inbuilt into MasterCare+ Secure Messaging. MasterCare+ Secure Messaging is a software that allows healthcare professionals to send confidential and encrypted messages within the MasterCare system.
This platform ensures secure communication, safeguarding of patient information and compliance with Australian privacy regulations. It offers a reliable way to exchange sensitive data while maintaining confidentiality and security. You can find out more about the online portal for secure messaging here.
You can view our ReferralNet pricing and request a quote for a package – here!
Once you have purchased, our support team will contact you to schedule an installation with your or your IT support.
Once installed you need to identify who you will send to, and who you would like to receive from. Assessing your fax and paper copies of patient information is a good way of doing this.
You should advise health practitioners that you prefer to send and receive securely and to send all information to your practice and practitioners via ReferralNet. You can place this information in the footer of common letter templates or send these practitioners a letter advising them directly.
