Companies that solely focus on competition will die. Those that focus on value creation will thrive.
Edward de Bono
Since December 2017, Global Health has had a vision of breaking down the barriers in healthcare communication and working with our competitors to build a more connected service. This was clear when we collaborated with Telstra Health to enable interoperability of clinical documents to be exchanged between subscribers of the ReferralNet Secure Messaging platform and Argus platform.
Again today, Global Health are aiming to further bridge the gap in healthcare by opening the APIs for the benefits of customers, partners and vendors. To truly advance in digital healthcare vendors need to leverage software in a way that makes it as easy as possible for those you do business with to engage.
But what is an API? An API (Application Programming Interface), is a software intermediary that allows two applications to talk to each other. In other words, an API is the messenger that delivers your request to the provider that you’re requesting it from and then delivers the response back to you. API’s were developed to capture business functionality for internal end users to incorporate into applications and solutions.
To embrace the advancement in technology, we feel businesses need to open their APIs to external parties creating a seamless network and improving value transfer with clients, vendors/suppliers and partners. Below are just some of the benefits to be gained by opening and accessing APIs.
- Accelerated growth by eliminating barriers
Integration opens up opportunities to connect with your entire network, as well as those who use or need to use Secure Messaging in Australia. Our open API can be easily integrated into end user applications, and can be customised to best suit their needs. This removes any barriers from clients, vendors/suppliers and partners using our services, and gives more freedom and ability for users to help themselves. It also creates a long-term relationship and buy-in for client, making them far less likely to move away or consider other providers with a less flexible model.
- Access to new innovations and technologies
Healthcare technology can benefit from open APIs, by allowing customers, partners, and vendors to be more innovative, learn from each other, and open doors to new opportunities to help advancements. By leaning on each other, whole new concepts and ideas for the services may be shared and developed, and API providers could merge and incorporate functionalities from each other’s systems.
- Value-add for customers
Help your customers grow their network by freeing up time and efforts with improved operations and processes within their organisation. With more users in their network utilising current systems, the barriers to communication are broken down, legacy systems can be retired, which will result in increased efficiencies and improved daily operations, allowing them to invest in making improvements in the areas that matter most to their clients.
- Operations streamlined
Being collaborative with customers, end users, suppliers and partners improves connectivity in the industry. No longer will you be the gatekeeper or roadblock in the chain. Barriers are minimised allowing for greater connected communications. Providers can work with other providers to streamline or automate operations. By completing this circuit, digital businesses are created that are fit for scale.
- New revenue stream created for partners and suppliers
Accessing open API is an invaluable way to create and maintain long-term, profitable business relationships, and can also open up other revenue streams for partners and supplier. New customers can now be attained, increasing reach and potential earning.
To download the API documentation associated with Global Health APIs, simply complete the form via the below link, or contact us for further information.